Category: Difficult Conversations
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Mapping the Contribution System
When I’m mediating, one of the many things that keeps me on my toes is helping the parties to map out all of the factors that led to the escalation of their conflict. 👉🏾 INTERNAL FACTORS: Was someone having a bad day? Running on no sleep? Stressed out about something unrelated? 👉🏾 EXTERNAL FACTORS: Was […]