I got into work that morning and received the single most dreaded voicemail message that you can get from your…
After winning several archery contests, a rather boastful champion challenged a Zen master who was renowned for his skill as…
What makes difficult conversations so difficult? If you’re the boss in your workplace, you have the ability (and the responsibility)…
Having difficult conversations can be a little like merging onto the highway. I know this analogy sounds far-fetched… but stay…
The Importance of Consciously Choosing Your Conflict Handling Style We all have different ways of handling conflict based on our…
We often fear conflict in the workplace because we’ve experienced the negative impact of poorly handled difficult situations. When not…
Last, but certainly not least, here is Part 3 of my video series about my greatest lessons learned when it…
Welcome to Part 2 of my 3-part video series about my greatest lessons learned when it comes to dealing with…
One of my absolute favourite things to do with clients is lessons learned exercises. There’s nothing more powerful than taking…
“The most profound personal growth does not happen while reading a book or meditating on a mat. It happens in…
If you’re like me, you’ve probably already started to reflect on 2018’s “Yey! I can’t believe we pulled that off!”…
This time you’re ready. You know you need to deal with a workplace issue head-on. Maybe you’ve been feeling overwhelmed…
“There is nothing to writing. All you do is sit down at a typewriter and bleed.” – Ernest Hemingway Now,…
Giving constructive feedback is one of the most awkward conversations that we face in the workplace. There are so many…
Many years ago, I worked with with a person who had a very aggressive way of communicating when she was…
One of the most difficult dynamics I found myself in was a situation where I worked with someone who really…
It didn’t take long for workplace conflict to emerge when I first joined the workforce. I vividly recall finding myself…