Resolve difficult situations at work with clarity, confidence, and ease.

You love your job, but there are some days you just want to stay hidden away under your covers because of difficult situations at work. Perhaps it’s your employee’s performance, your boss’s management style, or your co-worker’s attitude that’s tripping you up.

Your usual strategies aren’t helping you and as a result, the same issues keep resurfacing. You wish you could express what you’re thinking and feeling, but you’re worried that this will simply make things worse.

To top it all off, your mind seems to have gone rogue on you. You’re up at night, flip-flopping between blame and shame as you google everything you should have said and done better. You’ve even started venting to your friends and family about work.

You know that you need to figure out how to deal with these types of issues because similar situations will arise again in the workplace… and in your life. And you truly want to change your approach, but you’re not sure how.

What if you could go to bed at night feeling proud of how effectively you handle difficult situations at work.

Imagine walking into the office every day with full confidence in your ability to collaborate when needed and to stand your ground when you have to make a tough call.

You manage-up when necessary so that you and your team don’t become overwhelmed. And you rally people together in stressful times when the pressure’s on and work needs to get done.

The new skills that you’ve learned have even spilled over into the rest of your life. And you no longer carry the stress of negative interactions within you because you now know how to deal with them and move on.

Most importantly, imagine having more time and energy to focus on the important things in your life – the projects that will help your organization succeed, quality time with your favourite people, and all the fun things that you dream about doing during your free time.

Sounds fantastic, right? It is possible… and I can help!

I coach executives, managers, and professionals who sometimes struggle when they have to deal with difficult situations at work. They worry about upsetting others and have trouble figuring out what to say or do.

I help my clients move from feeling stuck and unsure to being clear and confident so that workplace issues can be truly resolved, making their lives ultimately less stressful and more joyful.

Together we’ll figure out what your unique strengths and learning edges are so that you can grow into the amazing person that you already know you can be.

If you’re tired of trying to figure things out on your own, my Level-up Your Leadership Skills Coaching Program is for you.

The Level-up Your Leadership Skills Coaching Program will allow you to:

✔ Resolve difficult situations and conflict with clarity, confidence, and ease.

✔ Get the best out of the people you work with.

✔ Have more time and energy to get things done.

✔ Improve your working relationships.

✔ Stop taking unnecessary work-related stress home with you.

The Level-up Your Leadership Skills Coaching Program includes:

(1) The Conflict Dynamics Profile Inventory and Report (CDP-I)

Your CDP-I personalized report will pinpoint what you’re currently doing well and where you need to improve the way that you handle difficult situations and conflict in the workplace. You’ll also receive a 40-page Guide to help you interpret your results!

(2) My Complete Difficult Conversations Power Toolkit

This Toolkit is full of proven tips, tools, and templates to help you go from stumbling around to sailing through difficult workplace situations. You’ll receive step-by-step strategies, models, and exercises that will keep you focused, grounded, and on track even in the most challenging situations.

(3) Six 60-minute Power Coaching Sessions and one 20-minute Integration Session

These laser-focused sessions will help you close the gap between how you currently react in difficult situations and how you would ideally like to respond in these situations.

My approach to coaching is like strength training. I’ll help you slowly stretch into new territory at a comfortable pace so that you can flex and strengthen these muscles without overwhelming yourself.

And guess what! All coaching sessions are done over the phone or online, so you can easily fit them into your busy schedule!

You can do this!

You know that there are executives, managers, and professionals out there who are able to handle difficult workplace situations with ease and grace. So, it’s not a question of it being impossible, it’s simply a question of having the right tools and support to help you do this.

Are you ready to level-up your leadership skills?

Let’s work together to get you on track for success!

Your investment in the Level-up Your Leadership Skills Coaching Program: $1,225.00 (Canadian)

Get Started Now:

Step 1 – Schedule a FREE consultation with me so that we can determine if this program is right for you. 

Step 2 – Pay for the Level-up Your Leadership Skills Coaching Program and schedule your first coaching session.

Step 3 – Review my Coaching Agreement. I’ll send you your own personalized version to sign!


“Working with Nayla has increased my confidence as a supervisor and given me great new ideas about how to approach difficult situations so that I can achieve better outcomes.

I’m now much more able to tackle difficult conversations head on instead of avoiding them. And I’m also more comfortable with advocating for myself to help ensure that I have the authority and clarity I need to succeed in my role. 

Last but not least, I also really appreciated Nayla’s coaching style and sense of humour. She’s been great at helping me gain insights into myself and my approach to leadership.

I loved working with her and would highly recommend her to anyone looking to improve their leadership, communication, or conflict resolution skills.”

Anna Wong, Senior Policy Associate, W. Haywood Burns Institute, Oakland, CA, USA


“When I first thought about hiring a coach, I was worried that they might not understand my goals or they type of help that I needed… but I’m so glad that I decided to take the plunge and work with Nayla. 

She’s been great at helping me get rid of the negative thoughts that were running through my mind and undermining my confidence. I now have a much more realistic and positive mindset and this has enabled me to find the courage to put myself out there and run my business like a true leader.  

Also, since I started working with Nayla, I’ve been able to focus more concretely on my goals and actually take the action steps needed to achieve them. I no longer let things that I cannot change stand in my way. The follow-ups that she did at every coaching session were great at helping me stay accountable and on track.

Best of all, I learned something new in every single session with Nayla… and better yet, it was always something that surprised me! She was great at zoning in on what was really important to me and this helped me to move forward in the the places where I was feeling the most stuck.  

Nayla has this wonderful ability to quickly get straight to the point and because of this, you progress much more rapidly than you would without her support.”

Rocio Fallas, M.Eng., Owner, Solmed Business Strategies, Heredia, Costa Rica


“I was hesitant to work with a coach because I wasn’t sure that I’d feel comfortable enough to open up. I tend to be very introverted and this is particularly challenging for me. But Nayla was so easy to talk to that our conversations always flowed very naturally and I felt completely at ease with her.

As a director, I have an extremely busy job. After working with Nayla, I feel more in control of myself and more organized. I have moved from a state of disconnection, where I felt that I was doing things in a very hurried manner, to a more structured place that I had always wanted to achieve. Nayla was great at helping me figure out what steps I needed to take to become more productive and at the same time feel calmer.

She’s an awesome person to work with. She’s very intuitive and I never felt judged by her. I’m a person who works through things by talking them out and being able to talk through issues with Nayla has been immensely helpful. She’s wonderful at helping you move forward if you’re feeling stuck.”

April Chavez, Director of Financial Aid, Clovis Community College, Clovis, NM, USA


“Working with Nayla has helped me find more effective ways to remain calm when I’m dealing with conflicting emotions. As a result, I now look at challenges from a broader perspective and with more insight. I’m better at listening intently, not jumping to conclusions, and approaching issues with an open heart and mind.

Nayla is an incredibly calm, supportive, and present coach. She’s compassionate and understanding, and it never feels superficial with her. I felt like I had a partner who was genuinely interested in helping me work through things. In a nutshell, she made me feel valued.

Nayla is deeply committed to helping the people she works with achieve the positive results they’re looking for. She’s very knowledgeable and is continuously learning new things to help her clients. I would absolutely recommend her services to anyone who is looking to deal with challenges with greater insight, awareness, and perspective.”

Robin Raff, Founder & CEO, Chief Strategist, Boomer Business & Beyond, Inc., Walnut Creek, CA, USA

Questions? Concerns? Things that you’re wondering about? I’d love to hear from you! Please use the Contact Page to send me an email or schedule a free consultation with me.